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Privacy Policy

Last updated: August 23, 2026

What we collect

Account details (name, email), shop details you enter, customer and vehicle records you create, photos you upload, and standard technical logs (IP address, browser) needed to run and secure the service.

How we use it

To provide the estimating service, secure your account, support you, and improve the product. We do not sell your data. We do not use your customer records for advertising.

Who can see it

Members of your own organization, according to their role. Our staff access data only when required for support or safety, and access is logged.

Storage & security

Data is transmitted over TLS and stored with tenant isolation. Passwords are one-way hashed. Uploads are stored outside the public web root.

Your controls

Export your data as CSV at any time. Request account deletion and your organization's data will be removed. Contact us via the contact page for either.

Changes

If this policy changes materially, we will notify account owners by email before the change takes effect.

AutoEstimate Pro provides professional estimating and documentation services. Every estimate is a professional projection, not a fixed price. Insurance approval and payout decisions are always made by the insurer and are never guaranteed.